Frequently Asked Questions
Navigating the Iterative Design and Fulfillment Process
How long does international shipping take?
Orders are typically processed within 2-3 business days. International shipping via DHL Express or FedEx generally takes 5-7 business days depending on your location and customs clearance.
What is the return policy for seasonal collections?
We accept returns within 14 days of delivery. Items must be in their original condition, unworn, and with all POST ARCHIVE FACTION tags and technical packaging intact.
How do I determine my size for different 'Center', 'Left', and 'Right' iterations?
Each product page includes specific measurements. Generally, 'Right' items feature more radical, asymmetrical cuts, while 'Center' items offer a more traditional fit. Please refer to our detailed size guide for precise dimensions.
Are duties and taxes included in the final price?
For international orders, duties and taxes are calculated at checkout for most regions. If they are not collected at checkout, the recipient is responsible for any import fees imposed by local customs.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and localized payment options such as Apple Pay and Google Pay.
Can I modify or cancel my order after it has been placed?
Due to our rapid fulfillment process, we can only accommodate cancellations or modifications within 1 hour of order placement. Please contact our support team immediately for assistance.
